Equine Energy Medicine Sessions

Cancellation Policy

Payment & Cancelation Policies - When booking an appointment, that time is set aside and planned around and it is our goal to create a respectful atmosphere where both parties feel their time is valued. - Payment for each appointment is due at or before the beginning of each session. We accept Cash, Interac E-Transfers, and Credit Card - please note that credit card payment will incur additional fees. - If an appointment must be cancelled by Into The Elements, we will give as much notice as possible, as well as options for rescheduling. - Appointments that need to be rescheduled by clients require a minimum of 24hrs notice. The entire session fee is due if there is less than 24hrs notice or if clients fail to show up for scheduled appointments. - If you are late, your appointment will last the remaining time of your booking, we cannot go over time due to scheduling of other clients. Note: Recognizing that there are circumstances that will be out of everyone’s control (sudden illness, family emergencies, weather related travel concerns, etc.), there may be exceptions to the above policies in certain situations. For more information please see Horsemanship and EAL Info & Policies or our EEM Info & Policies below, or contact us with further questions. Thank you!

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